Mouse Tracks 2007 6.50


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18.91 MB
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Publisher Description



Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc. You can set different priority levels for tickets, and assign them to the appropriate technician. Since the help desk is integrated with Mouse Tracks Inventory, you will know the user and equipment you're dealing with before you approach the problem. By using the help desk, you will also build a proprietary knowledge base tailored to your unique environment. You can also link help desk tickets to computers, peripherals and software products. This allows you to maintain a problem history for your Mouse Tracks Inventory. Depending on the user license you purchase for Mouse Tracks, you may have multiple technicians using this feature.
Mouse Tracks includes a very powerful knowledge base that compliments the help desk. Knowledge base articles can be created from scratch, or built based upon exiting help desk requests. Through day-to-day use of the help desk, you can easily create a custom knowledge base that is tailored to your unique environment.
Mouse Tracks provides a complete solution for your IT inventory needs. Mouse Tracks will facilitate the tracking of Computers, Peripherals, Software Assets and Documentation.
Mouse Tracks also includes a way to track your equipment purchasing. From writing the purchase orders to receiving the items into inventory, you can effectively track your hardware and software purchases. Mouse Tracks ships over 40 built-in reports and graphs. There are reports on computers, peripherals, equipment, help desk, documentation, software and purchasing. In addition reports and graphs can be created by end-users and saved directly in the program.

Mouse Tracks 2007 is a free software application from the Helpdesk & Remote PC subcategory, part of the Business category. The app is currently available in English and it was last updated on 2008-02-15. The program can be installed on Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64.

Mouse Tracks 2007 (version 6.50) has a file size of 18.91 MB and is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 241 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details



General

 
Publisher Gritware, LLC
Released Date 2008-02-15
Languages English

Category

 
Category Business
Subcategory Helpdesk & Remote PC

System requirements

 
Operating systems windows

Download information

 
File size 18.91 MB
Total downloads 241

Pricing

 
License model Free
Price $345.00

Version History



Here you can find the changelog of Mouse Tracks 2007 since it was posted on our website on 2015-04-26. The latest version is 6.50 and it was updated on soft112.com on 2017-07-01. See below the changes in each version:

version 6.50

posted on 2008-02-15

version 6.08

posted on 2008-02-15






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Release Date: 2008-02-15
Publisher: Gritware, LLC
Operating System: windows